ASHEN DIRECTIVE
Effective date: [date]
These terms are an agreement between you and Kelken Studios, LLC ("we", "us") for ASHEN DIRECTIVE (the "Game"). By playing, you agree to them and to our Privacy Policy. If you don't agree, don't play.
1. Who can play
You must be at least 13 years old. If you're under the age of majority where you live, a parent or guardian must agree to these terms for you and is responsible for your purchases.
2. Your account
- You start as a guest. Link an email address, Apple or Facebook account to keep your progress if you lose or change your device; a guest account that isn't linked can't be recovered.
- Keep your sign-in secure. You're responsible for what happens on your account.
- One Commander per player. Don't run several accounts to help one another (for example feeding resources, reinforcing or attacking each other to gain an advantage), and don't share or sell accounts.
3. Licence
We grant you a personal, non-exclusive, non-transferable, revocable licence to play the Game for your own non-commercial entertainment. We (and our licensors) own the Game and everything in it. You may not copy, modify, reverse engineer or resell it, or use it outside these terms.
4. Virtual items and Credits
- The Game has virtual items, including Credits, which you can buy with real money and spend in the Game. Virtual items have no real-world value, aren't your property, and can't be exchanged for money or transferred to other players or accounts, except where the Game itself allows it.
- What you get when you buy is a licence to use the item in the Game. We may change, rebalance or remove virtual items as the Game develops.
- Random items: some items, such as Supply Crates, give random contents. The odds of each possible item are shown in the Game before you buy.
- Refunds: purchases are handled by the app store you bought through (Apple, Google or Steam) under its refund policy. Except as that policy or the law requires, purchases are final. If a purchase didn't arrive, contact support@kelkenstudios.com with the details.
5. Playing fair and being decent
You agree not to:
- cheat, use bots, scripts, modified clients or exploits, or play in any way the Game wasn't designed for;
- run or use multiple accounts to gain an advantage (section 2);
- harass, threaten or abuse other players, post hate speech, sexual content or anyone's personal information, or impersonate us or anyone else;
- buy, sell or trade accounts or virtual items for real money outside the Game;
- disrupt the Game's servers or other players' play.
Chat and posts are your responsibility. You give us permission to host, show and moderate what you post in the Game. We may mute, remove content, or suspend or close accounts that break these rules, without refund where the law allows.
6. Changes and availability
The Game is a live online service. We may change, update or stop features, rebalance the Game, merge realms, and, with reasonable notice where possible, shut the Game down. An internet connection is required.
7. Ending your account
You can stop playing and delete your account at any time (Settings → Account → Delete account, or support@kelkenstudios.com). It's deleted 30 days later unless you sign back in and keep it; a guest account is deleted straight away. We may suspend or close accounts that break these terms. When an account ends, your licence and its virtual items end too.
8. Disclaimers and limits
The Game is provided "as is" and "as available". As far as the law allows, we disclaim all warranties, and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. We aren't liable for indirect or consequential losses. Some places don't allow these limits, so they may not all apply to you.
9. Disputes
These terms are governed by the laws of [State], USA, without regard to conflict-of-law rules. [Dispute resolution clause: courts of [County, State], or arbitration, to be decided with counsel.] Nothing here takes away rights you have under the consumer protection laws where you live.
10. Changes to these terms
We may update these terms. We'll change the effective date and, for significant changes, tell you in the Game. If you keep playing after a change, the new terms apply.
11. Contact
Kelken Studios, LLC [street address, city, state, ZIP, USA] support@kelkenstudios.com